ZCSA recognises Staff Excellence

Agency honours 15 employees for outstanding performance during Labour Day commemorations

By Francis Maingaila ♥️

Lusaka, Zambia24  -- (1/5/2026) ---  Zambia Compulsory Standards Agency (ZCSA) has honoured 15 outstanding employees drawn from its Head Office, provincial offices and border posts in recognition of staff excellence and exemplary performance in service delivery during the 2026 Labour Day commemorations held in Lusaka.

According to a post published on the ZCSA official Facebook page, the recognition formed part of the Agency’s activities to mark the 2026 Labour Day commemorations under the theme “Securing Zambia’s Future Work: Protecting Jobs, Skills and Pensions for Decent Work for All.”

The initiative was aimed at promoting staff excellence, motivation and accountability within the institution.

ZCSA Executive Director, Gerald Chizinga, said the awards reflect management’s appreciation of the commitment shown by employees in carrying out the Agency’s mandate of ensuring compliance with compulsory standards and safeguarding the production of safe, reliable and quality goods and services.

He said recognising staff performance is important in strengthening a culture of excellence within the organisation.

Mr. Chizinga urged staff to embrace innovation and technological change, noting that the global working environment is evolving rapidly due to advances in technology, shifts in trade, and changing consumer expectations.

He said the Agency must remain responsive by continuously reviewing and updating standards to match industry developments. This, he said, is essential in maintaining relevance and ensuring effective regulation.

“The world is changing rapidly, and we must all adapt. At institutional level, our responsibility is to ensure we continue supporting this transformation by enhancing our skills and embracing new ways of working,” Mr. Chizinga said.

He added that while there are concerns about technology replacing jobs, the focus should be on reskilling and upskilling to secure the future of work.

He said ZCSA continues to support Continuous Professional Development (CPD) programmes to equip staff with relevant skills.

Mr. Chizinga said many employees have already benefited from CPD training, which has helped them adapt to new demands and maintain high standards of performance.

He reaffirmed management’s commitment to recognising employee contribution, noting that the Labour Awards are part of efforts to encourage productivity and dedication across the Agency.

The award recipients were drawn from various departments and categories. In the Domestic Quality Monitoring (DQM) category, Tina Phiri was named Most Hardworking, Lombe Sampa Most Dedicated, and Levert Nkulanga Most Disciplined.

In the Legal and Compliance category, Memory Sikamikami, a Risk Management Officer based in Lusaka, was recognised as Most Dedicated, among others.

Under Import Quality Monitoring (IQM), Mkuzi Banda, Inspector based in Lusaka, was awarded Most Dedicated.

James Mbewe, Inspector in Chirundu, received recognition for Long Service. Henry Salimu, Inspector in Ndola, was named Team Player, while Daniella Mushibwe, Inspector in Kazungula, was recognised as Customer Centric.

In the Finance department, James Chibuye, Account Assistant in Lusaka, was named Most Hardworking.

Annetta Namakobo, Management Assistant in Lusaka, was recognised as Most Dedicated, while Rhoda Goma, Account Assistant in Nakonde, was named Team Player.

In Corporate Services, George Nyirenda, Planning and Information Officer in Lusaka, was recognised as Team Player. Agness Phiri, Office Assistant in Lusaka, was named Most Dependable, while Nkandu Shemu, Office Assistant in Mwami, was recognised as Most Dedicated.

In the Executive Director’s Office, Saili Kancheya, Senior Quality Assurance Officer in Lusaka, was awarded Most Disciplined.

Speaking in a vote of thanks, Standards Regulators and Allied Workers Union of Zambia (SRAUWZ) Branch Chairperson, Mkuzi Banda, commended management for recognising staff through the awards scheme.

Mr. Banda also praised management for introducing welfare initiatives over the past year, saying they have improved employee motivation and morale.

ZCSA’s recognition programme aligns with its strategic objective of improving human capital productivity and organisational culture, which focuses on enhancing staff performance, optimising workforce capacity and strengthening skills for improved service delivery.

ZCSA operates under the guiding principle, “With Your Safety in Mind,” as it continues to enforce compulsory standards aimed at protecting public health, safety and the environment.