Licensing Goes Digital
Smart Zambia, BRRA Sign MoU to Digitise and Streamline Business Licensing, Reduce Bureaucracy and Improve Service Delivery By Francis Maingaila ♥️ Lusaka, Zambia24 -- (16-06-2026) -- The Smart Zambia Institute and the Business Regulatory Review Agency (BRRA) have signed a Memorandum of Understanding (MoU) to digitise and streamline Zambia’s business licensing system, in a move aimed at reducing bureaucracy, lowering compliance costs and improving service delivery. The agreement marks a significant step towards integrating regulatory reforms with e-government systems under the One Government approach, with both institutions committing to simplify procedures and enhance efficiency in the issuance and management of business licences. Speaking during the signing ceremony, Smart Zambia National Coordinator Percy Chinyama said the MoU formalises a collaboration that has existed between the two institutions for some time. “This partnership may appear new to some, but in reality, the collabo...